Terms & Conditions
General Notes for Clients:
Conditions of Contract:
Price quotations are subject to change without notice. If for any reason the price quoted is not correct, the team of Musandam Tourism will contact you for authorization. Seasonal Surcharges/blackout rates, may apply during Islamic holidays, Christmas, New Year and Easter periods. Tips/gratuities, baggage or personal insurance, beverages or food not described in the product's description and all other purchases of a personal nature are not included.
All tours/services must be pre-paid except otherwise stated. We accept Visa, MasterCard, Payment will be listed as "Musandam Tourism" on the credit card statement. You will be charged in UAE Dirham (AED) at the conversion's rate applicable on the date of your booking. Online Payment: Master Card, Visa, American Express. Credit Card Payment (Direct Card Payment): Visa, MasterCard, American Express.
After payment, Musandam Tourism will send a confirmation / voucher by e-mail this voucher has to be printed, as a proof of purchase, and will be presented to the service provider/hotel.
All information regarding the travelers should be correctly given at the time of booking.
All requests for modifications/amendments must be sent by email to Musandam Tourism.
Musandam Tourism cannot be held responsible for any problem that may happen if you don't receive or read carefully your confirmation / voucher. In case you have not received your voucher, you must notify Musandam Tourism at least 72 hours before the date of service.
5.1 The information, software, products and services published on this website are provided "AS IS", "AS AVAILABLE" and may include inaccuracies or typographical errors. In particular, Musandam Tourism and its affiliates do not guarantee the accuracy of, and disclaim liability for inaccuracies relating to the information and description of the hotel, excursions, Special Offers and other products displayed on this Website (including, without limitation, photographs, list of Hotel amenities, general product descriptions, etc.), much of which information is provided by the respective Suppliers. Hotel Ratings displayed on the website are intended as only general guidelines, and Musandam Tourism and its affiliates do not guarantee the accuracy of the ratings. Changes are periodically added to the information herein. Musandam Tourism and / or their respective suppliers may make improvements and/or changes on the website at any time.
5.2 Musandam Tourism, its affiliates, and/or their respective Suppliers make no representations about the suitability of the Information, Software, Products and Services contained on this website for any purpose, and the inclusion or offering for sale of any products or services are provided "AS IS " without warranty of any kind. Musandam Tourism, its affiliates, and/or their respective suppliers hereby disclaim all warranties and conditions with regard to this information, software, products, and Services, including all implied warranties and conditions of Merchantability, fitness for a particular purpose, title and non-infringement.
5.3 The Carriers, Hotels and other Suppliers providing travel or other services for Musandam Tourism, are independent Contractors and not agents or employees of Musandam Tourism or its affiliates. Musandam Tourism and its affiliates are not liable for the acts, error, omissions, representations, warranties, breaches or negligence of any such suppliers or for any personal injuries, death, property damage, or other damages or expenses resulting there from. Musandam Tourism and its affiliates have no liability and will make no refund in the event of any delay, cancellation, overbooking, strike, force majeure or other causes beyond their direct control, and they have no responsibility for any additional expense, omissions, delays, rerouting or acts of any government or authority.
5.4 In no event shall Musandam Tourism, its affiliates, and/or their respective suppliers be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising out of, or in anyway connected with, the use of this website, or with the delay or inability to use this website, or in connection with any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus or line or system failure, or for any information, software, products, and services obtained through this website, or otherwise arising out of the use of this website, whether based on contract, tort, strict liability or otherwise, even if Musandam Tourism, its affiliates, and/or their respective suppliers have been advised of the possibility of damages, losses or expenses.
5.5 We do not give any warranty that the website is free from viruses or anything else which may have a harmful effect on any technology.
6. Modification of Terms: Musandam Tourism reserves the right to change these Terms & Conditions at any time without notice or liability. You are responsible for regularly reviewing these terms and conditions. Continued use of Musandam Tourism following any such changes shall constitute your acceptance of such changes.
7. Health, Passport, & Visas: Each customer has to check he has the appropriate documents for his journey especially (but without limitation) if he booked tours, packages or transfers including flight or visit of a country different from the country of departure. He has to own and bring a passport (with visa if necessary) or a valid ID card. No refund will be granted in case of lack or loss of ID documents.
8. Governing Law: These Terms and Conditions are governed by the laws of Dubai, United Arab Emirates. If any part of these Terms & Conditions are determined to be invalid or unenforceable pursuant to applicable law, then the invalid or unenforceable provision will be deemed to be superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the rest of the Terms and Conditions will continue in effect.
Any booking made with Musandam Tourism will be governed by and subject to the Terms & Conditions. No variation to these Terms and Conditions shall be of any effect unless made in writing by and with the authority of Musandam Tourism.
2021 Musandam Tourism