We reserve the complete right to reschedule an itinerary or route, adjust pricing, or even cancel a tour whenever, at our sole discretion, mainly if we deem it is vital for your safety or convenience.
Unused inclusion in a tour package is non-refundable.
Any guest failing to reach on time at the designated pick-up point will be considered a no-show. No reimbursement or alternative transfer will be arranged in such circumstances.
Should a tour booking be cancelled or altered for reasons of bad weather, vehicle issue or traffic problems, we will make all sincere efforts to arrange alternative service with similar options, however, based on its availability.
The arrangement of seating will depend on its availability and will be done by our driver or tour guides.
Pick-up and drop-off timings listed on the website are approximate, and they will be adjusted as per your location as well as traffic conditions.
Coupon Codes can be redeemed only through online booking process.
We reserve the right to charge 100% No Show charges if guests do not turn up on time for the pick-up.
In any case the guest does not show up on time and our vehicle departs from the pickup location, then we will not arrange for alternative transfer & no refund is provided for the missed tour.
Seating arrangement is done as per the availability & it is decided by the Driver or Tour Guide except in case of private transfers.
All Cancellations made 24 hours prior to the Tour departure time NO charges will be applicable.
If Cancellation made within 24 hours to your Tour departure time 100% charges will be applicable.
If eligible for Refund your Amount will be returned back to your Account within 7 working days.
Children under 2 years will be considered as infant and entry will be free of cost.
Children between age 2 to 12 years will be considered as child and charged child rate.
Children above age 12 years will be considered as an adult and charged adult rate.
Dolphins are said to be the most intelligent mammals, and you can have a rendezvous with them at the Dubai Dolphinarium with us. Dubai Dolphinarium is the only fully air-conditioned dolphinarium in the city.
Comprised of state-of-the-art light and sound technology, this dolphinarium is set up in a 5000 square meters area. The 45 minutes long dolphin and seal shows are held in an 180-degree amphi theatre. The impressive performances of the dolphins and seals would be equally enjoyed by kids and adults. You also get a chance to interact with these intelligent animals directly as well as gain some knowledge about marine life from our experts and trainer.